YouFine has 40 years experience of running various sculptures, such as fountains, gazebos, fireplaces, statues, columns, flowerpots, reliefs, architectural elements, antique metal products, abstract sculptures for garden decoration, indoor&outdoor ornaments and architectures, especially for the real estate, etc.
A: Pls send message to us by chat or email: firstname.lastname@example.org or Call us at 0086-13938480725
A: Under most circumstances, you will make two payments for your order. We ask for a 40% non-refundable deposit at the time of order, with the remainder due when the product is ready to ship (approx. 2-4 weeks before final delivery to you). Shipping cost is not included in the price listed on our website so we will charge you the shipping fee as well .Once we receive full payment, we will release your order to shipping company.
A: For custom orders, these items may also be ordered by calling or emailing us. Please include all specifications,and attach pictures (if needed), include (if applies) your own design that you want to have designed per your specifications. Because our stone products are individually hand-carved, anything can be carved.We understand sometimesthe sizes and/or stones we have in current stock may not fit your design or space requirements, custom work is welcomed. Designers and/or Custom Builders welcome.
A: We work to ship orders as quickly as possible. For this reason, we cannot guarantee that we will be able to cancel your order after it has been placed. If you need to cancel your order please call us ASAP (within 24 hours of placing your order)and we will do our best to cancel your order. If your order has already shipped or production started, please see our Returns policy for further instructions.
A: Don’t worry, YouFine will provide every customer with detailed installation instructions, including installation drawings, photos, videos, etc. From the moment you send us an inquiry, a professional will provide you with one-on-one service. She will provide you with professional service and guidance at any time.
Of course, if you really have installation needs, we also have a professional installation team to go abroad to provide services for you.
A: Of course, YouFine mainly has two modes of transport: ocean shipping and air transport. Generally, sea freight is relatively cheap, but shipping takes about four weeks. The specific cost and transportation time will be determined according to the actual situation. Please contact YouFine for more details.